2/10 - Insatisfatório
2 de nov. de 2025
I entered the hotel parking lot and parked at the very top because there wasn’t any other available space to do so. When I checked in, I was greeted but clearly was looking around for something. There were no carts to assist me with any of my luggage in the access to the front door was blocked off by a median, which made my rolling duffel bags nearly impossible to get down the stairs into the entryway of the hotel.. I chose this property because I have a disabled child who needs extra attention and accommodations. The property does not state that the Sister property is the facility that holds the pool. It just says access to nearby indoor pool. This was an essential need for my family. And I even stated in my accommodation request that I be near an elevator that I have access to the pool for easy transportation to and from due to my disabled child, and that there would be noise, restrictions that I requested to be available for us. When I had arrived, one of my very first questions was is the pool working properly. And the gentleman told me yes I after that stated OK good because that would be a big fiasco for my son. There was another front desk associate right there who did not say anything so I just assumed that everything was clear and in the go.We were not able to use the pool that evening and I did not try to go hunt for it because I was there visiting family and we were trick-or-treating with my two children. The next day when I went downstairs tpool food thank you tha
Magan
Magan, viagem em família de 2 diárias
Avaliação de hóspede verificada da Hoteis.com