When I booked our reservation, it said a hot breakfast was included, which was one of the reasons we were willing to pay a little more for this place. When I got the reservation email a couple days before the trip, it said there was no breakfast included other than daily coffee, tea, and fruit, and pastries on the weekend. There was no refrigerator in the room, and no ice available in the building our room was in. But the staff was very friendly, the room was clean and comfortable, and the location was quiet and great for what we wanted to do. The Qline was half a block away, free, and easy to use (as long as you allow for delays). We loved the historic charm of the buildings. I wish we had known about the things listed above more in advance, but we would stay again if we are in the area.