8/10
One night stay for a business meeting at Queens Hospital, Romford. Ideal location. Car park quite small in the front and lucky to get a space, but unsure if there was overflow parking. Parking is a car parking app which can be sorted at reception upon arrival. Check in fine and friendly reception staff. I was allocated room 314 which was 2 lift rides and a light walk away. Lifts very small so a few trips needed if a family with bags! No air con on the room but a large fan was provided and the windows opened which ventilated well. Happy with the room. Lots of amenities in the room and nice bathroom with large shower. Unfortunately I had issues with the tv which I reported. The service guy was very friendly but it was late and he wanted to go get a spare part…. I said don’t worry about it! Restaurant and bar staff very friendly and food was quick to serve and very tasty! Had a great night sleep, quiet and room was cool. Would be useful to have a few more complimentary items like shower cap etc as seen at other similar chain hotels but no biggie. Unable to get a printed invoice upon check out as booked through here. Very happy with my stay and will return if in the area again in the future! Many thanks!
Vicki
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