Springhill Suites By Marriott Metro Center

Excellent hotel with great people and service

Wasn’t there much other than to sleep and shower. Super comfortable and super clean on my 3 night stay. The only con which is just nit picky, but the shower door didnt open far enough to reach the knob. Im over 6 feet and had to get blasted by ice cold water like champ to turn the shower on. First world problem so no big deal.

The first room we were checked into had someone else's used ear plugs in the trash and had napkins and other items left behind in 2 of the drawers, which shows it wasn't well cleaned. The woman working the desk offered to switch us to a different room and went in to look it over prior to moving us in. She was very pleasant and helpful. However, when we went to take a shower, we found something black (maybe face wash) on the shower curtain and some kind of blue goop on the floor where she may not have seen it. Along with this the chair was missing a wheel and the toilet was incredibly loud and made a screeching sound when flushed. Breakfast also did not have as much variety as we usually find at Springhill or similar hotels. '

Hotel in general was ok. Food service was lacking as was the maid service. We had a number of days where the beds were not maid and the towels were not replaced. Claimed that because of the rain they were short staffed. It rained very little.

The shower head needs to be replaced. The TV didn’t have a lot of channels.