Suite was disappointing. Very shabby in places, missing details on bannister for example, no lamps, confusing lights, towel rail didn’t work - reported - no help sent. Unusable wardrobe - no space and nothing premium which made it feel special. Tbh it was gloomy and cold. We also struggled to get AC units going to get heat, and one control didn’t work at all. There was no extraction in the bathroom, the water pressure in the shower was poor and there was lots of chipped paint and dust in the vents. The bed was pretty comfortable, but the sheet seemed too small and kept coming off. Pillows were too small, smaller than standard. Nice to have a Nespresso machine, but no fresh milk. Fridge wasn’t very cold and there were no extras for being in a suite. Overall, we found room 507 very gloomy, cold, scruffy and disappointing. I wouldn’t stay here again even though it was very convenient for the station. Floor 5 also had a weird smell of cooked food like fried fish all the time. This hotel was great before, could be again, but someone needs to have an eye for detail as it certainly doesn’t feel premium any more.