My stay was just okay, and not what I usually expect from a Hilton Hotel. When I arrived to check in, the first TWO rooms that I was assigned had mildew/mold/dirt all on the shower head which grossed me out and gave me the impression that cleanliness was not a priority since the mildew could be seen at first glance. When I went to the desk to report the shower heads, the clerk was quick to offer me another room but tried to act like he had no idea what I was talking about stating that no other guest had complained, which even further gave me the impression that cleanliness was not a priority seeing as how it was an issue with not one, but two rooms that I was assigned. Another issue is that one elevator was broken, so having to wait for an elevator was an extensive process for my entire stay. The elevator floors were also not cleaned frequently, as the same dirt and stains from guests getting on the elevator wet from the pool, was still in the elevator when I got on it over 16 hours after first seeing it. All in all, everything else about my experience was fine.. but as cleanliness is of the utmost importance to me when staying in a hotel, I will not be returning to this Hampton Inn when visiting Pigeon Forge in the future.