8/10 - Muito bom
24 de fev. de 2023
A solid hotel that needs service improvements.
It is a solid hotel in an excellent location (one of the best beaches in Barbados). Overall friendly staff. It is expensive and some improvements needed given the price charged: 1 - Buttler service (waited 1 day to be introduced to him and was very difficult to reach him during my stay. When reached he was very efficient) 2- Restaurants (hotel really needs a new F&B Manager. Theses could be some of the best restaurants in Barbados given location but they lack ambiance (proper decoration, decent playlist, mood light) and need a new chef (food is totally unmemorable) - that's why they are always empty even when hotel is full. 3 - Music Selection ...We were there in Xmas season (I know it's hard to escape to xmas playlists...) but I wonder what insights management have on their guests...I really don't think people travel from USA and Europe to the land of Calypso to listen to Kenny G, Mariah Carrey and Celine Dion...music selection totally kills the Caribbean vibe in this place 4 - Beach service extremely slow (it's a wide beach and there is not enough staff in high season so be prepared to wait 30min to get noticed and another 30min to get served). I would return to Barbados without hesitation (amazing island) but would probably chose another place to stay.
Pedro
Pedro, viagem de 4 diĂĄrias
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