We were greeted by a great desk clerk. (Female, dark hair)
Other than that, we were disappointed. We were given a room with a full bed. (Really? My husband is 6’ 2”). After my shower, I discovered no hairdryer. Husband had to go to the desk.
It was a stay suite, but we had to ask for two drinking glasses.
One of the worst parts was, despite clearly posted No Smoking signs outside the front door, we had to walk through smoke to reach the entrance most times.
Lastly, though the website said “Breakfast included,” we learned on check-in that it was Grab-n-Go. All they offered was packaged muffins and dry oatmeal packs. The coffee was mediocre and the only creamer or cream was vanilla flavored. We had counted on a more substantial breakfast, as we were headed to compete at the Bluegrass State Games.