Hyatt House Houston-West/Energy Corridor

This hotel was nice, it was in an easy access area from the highways, we got in late, someone broke into our truck bed damaging the tailgate lock. There was nothing taken as there was nothing of value hidden under the bed cover. Truck was backed into a spot in a well lit area directly against the main hotel building on the front side of the property. We left in the dark hours of the morning so there was no management to speak to when I asked. Breakfast was good. Would find a hotel in a safer area if I stayed in Houston again. I dont want to stay in Houston while driving home, because I-10 is 877.5 miles through the state and its brutally boring.

I have stayed at the Hyatt in Pittsburgh PA. To date that has been my best hotel experience. The Hyatt house is old and needs updating. Thanks

Professional, fast, friendly service at from desk

Great breakfast, friendly staff, very clean.

Staff is always welcoming and friendly. Breakfast is delicious and feeling! However this time I am going to tell about what was annoying In hopes that it does get fixed. We usually stay in the main part, so this time I was annoyed being in the separate building. The parking in the back well the door coming from outside didn’t unlock using the card the intercom system didn’t work. My husband went to get new ones someone was kind enough to let me in. I got a few things to the room. We decided to go get something to eat. Coming back in the card didn’t work again, had to walk around the building to another door to get in. That is the only complaint. I will always ask to be in the main part!