2/10 - Insatisfatório
22 de ago. de 2025
Unacceptable service for the price
We had no clean towels we had to continually ask for our room to get towels. We had no toilet paper. Our room was not cleaned. And the bed was unmade. When we asked for our sheets to be cleaned, we came back. They still werenāt clean. Our room wasnāt clean any of the days that we were there. We had piles of trash everywhere not taken out. We were using tissue paper on the back of the toilet as toilet paper and when we did request for a room to please be clean, they only brought towels and lay them on the counter stayed here a lot, and Iāve always tried to make it a priority to stay here, and I was extremely disappointed when I left I went and told the front desk how I was upset about everything and she said thank you have a nice day. Been way too much at this hotel for that kind of service. I did have a great interaction with the front desk. Charles was amazing but the lady that told me that she was sorry and she hope I had a great day and that was the end of our discussion was not adequate And the cleaning list and maintenance of our room was extremely disappointing
Clara
Clara, viagem em famĆlia de 5 diĆ”rias
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