Polite and helpful check in staff. We opted to pay the $20 to check in an hour early, as the luggage room was just a closet in the lobby. We booked a room with no bathroom and would suggest that others DO NOT do this. Usually it is fine for us, but the bathrooms werent very well kept. Shower shoes required for showering. Only 2 toilets per floor, expect a line in the morning. NO airconditioning or fans, but it was a good temperature for leaving the window open in September. Unfortunately, even with a courtyard room, it was sometimes hard to sleep. At 10pm, 3am, and 6am, the resturaunt below VERY, VERY loudly takes out their trash. They drag the bin and slam it over and over, it was almost comical. Beds squeek and arent very comfortable, but not the worst. The room size wasnt huge but not small either - sink in room is a plus.
The hotel does have laundry technically, it has 1 machine. They removed a toilet in the bathroom and added a washer and dryer. You are given 2 hours to use the room if you pay $15 USD. The washer takes 1 hour 38 minutes (cannot open mid way) and the dryer takes 1 hour 8 minutes - these are on the settings that the hotel requires (delicate). Im not sure if this is an oversight or tneir attempt to get more money out of you.