Avaliação verificada
6/10 - Boa
Sara
28 de set. de 2026
While my stay was not unpleasant, I have some notes. Front of building did not match pictures on booking post, so at first, I was confused about whether or not I was at the correct place. The staff were helpful in explaining that this hotel was split between Fairfield and Delta (also not mentioned in booking post). My room was clean apart from some minor pieces of trash on the floor and a dark, worn sock that was near the beds. There was a small puddle of water on the floor from a fixed leak in the ceiling, not no consistent leak was found to warrant report. Breakfast was a simple spread, but filling enough when you’re on the go (English muffin sandwich was good!). Kitchen staff were helpful and eating area was clean.
Upon checking out, I was charged for my room despite having prepaid through Hotels.com app. Situation was resolved easily by calling the hotel and customer service through Hotels.com and a refund for the extra charge has been initiated.