We stayed in Sea-port in may 16th till 18th
When we checked in we saw our room that our bed frame was dirty , we did have clean bedding but still it felt dirty and really uncomfortable, room smelled cigarettes, someone had been smoking in there just before we came , there were spider webs around the room, dirty curtains and broken ac that blew only hot air and it was HOT in there, I went to the reception, let them know how it looked the guy wasnāt very helpful, I guess I interrupted his movie and snack timr/ eating doritos š so he snapped and said sorry I canāt do anything about it sorry , we canāt move you or check every room after guests leaves and put his hands up, we canāt follow up every room if they have smoked in there or if itās dirty šš well heās rudeness left bad impression , he could have said nicely sorry let me see what i can do, or even try to understand that we were tired after 10 hour drive, so I went to the other reception at the hell gate hotel, there was young girl I think her name