Beautiful modern hotel close to Stratford station. Staff very polite and professional. We got upgraded for free due to it being my husbands 40th, and they had left a lovely card for him in our room. Incredible service, thank you so much to whoever was the star behind that. Bed was incredible, large shower and I loved the ability to dim the lights in the bathroom to have a full on spa experience with the lovely soaps and lotions provided after a long day out. I wish there was a shower cap provided in the little bathroom kit, but I managed with an asda bag lol. Air condition worked well, tv had loads of options and we had a lovely view in to some communal gardens/allotments. We will absolutely return.
Unfortunately, although we ordered breakfast it was NOT included when we came down for the lovely looking breakfast buffet in the morning. A huge letdown. In the confirmation email from hotels.com it clearly states breakfast included, and I am 100% sure it said it was included when I booked the room. The hotel had no information from Hotels.com that we had ordered breakfast, so if you book a room here through Hotels.com make sure you contact the hotel in advance to make sure you actually get your breakfast.