This is a lovely place with nice rooms in a quiet area. It could be wonderful, but it really needs maintenance.
We were there for 4 nights, the first two we couldn't sleep because of a loud buzzing noise that happened at different intervals through the night, and when I measured it, every 2 minutes early morning. When I complained as I was exhausted, the staff were very friendly and polite but disbelieving even though I am sure other people must have complained, but often in hotels most people don't stay for long, so they ignore it. But the second night I filmed and recorded the noise at 4 am because I was fed up. There had also been water leaking into our room from above.
After pushing hard for a different room I was shown one on the top floor where the toilet was broken and the flush button section was hanging out. After a call, apparently someone would come to fix it at 8.30 pm. But that was too risky for me to swap rooms, if the person wasn't coming, and why hadn't this been prearranged for repair anyway.
The third room seemed fine, had a good night sleep except the bedding didn't fit the size of bed, so with two of us, we had to sleep close togerher as the duvet was not big enough. We also discovered the sink and shower didn't drain properly.
It's ridiculous that this lovely property, with friendly staff, have such appalling infrastructure. Whoever owns this needs to put some money into getting it sorted. Less profit, better service please!
