The Palms Hotel & Spa - Miami Beach

O Hotel muito confortavel e com servico fantastico,arrumam o quarto duas vezes ao dia,alem do bom gosto e receptividade dos funcionarios,como portaria do hotel,carregadores mala etc

Tivemos todas as solicitações atendidas prontamente. Funcionários atenciosos e simpáticos. Boa localização.

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It was a very nice stay with great access to the beach and a beautiful, secure resort. However, if you have a street-side room, be prepared to hear city noise (alarms, sirens, busses and trucks) at all hours. Request an oceanside room for a quieter experience. However, there are hotels on either side that are undergoing construction from about 7am-4pm […] and there is no escape, even on the beach. It was very disruptive. There is nothing The Palms can do about it but we found it difficult to relax by the pool or on the beach with the constant construction noise. It seems that it may be going on for awhile! Ler mais

I went solo to Miami and stayed 1 night at the Palms to pamper myself, and that I did. The staff greeted me warmly and professionally even at 11pm. They encouraged a late night swim in the 24 hour pool and reminded me the bar closed at midnight. I woke to the New York Times and a beach chair then off to the spa for a massage. The Aveda Spa is small […] but serene, simple but sophisticated. I had another swim in the pool and a pricey lunch and then headed off. Overall, an excellent hotel if you want a "resort" feel which personally I can only do 1 or 2 days of, then I want to see the local atmosphere. One thing to note, families seemed happy with their stay and I saw several pregnant women with their husbands (last ditch romantic getaway pre-baby?), kind of nice to see there's a pregnancy massage at the spa for this reason. The Palms is not cheap but is worth the pennies, coming from a 27 year old NYer. Ler mais

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What a delightful veranda, terrace and tropical garden + pool area. Really a charming spot, most relaxing and quiet. Pity the hotel is a little far to walk to Ocean Drive and Lincoln Rd but it must be the most pleasant place to stay if you want somewhere with warmth and character and friendly personal service.. from Nestor at reception to the waitresses,doormen […] and pool staff! We enjoyed a most pleasant stay. Keep it up! [easy access to the board walk was also a benefit] Ler mais

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Carpets in the hotel room old and very dirty. The tile seals in the bathroom have mold. Lighting in the room very poor. Buffet breakfast best in the hotel, although the waitresses are very slow. Outside pool water temperature was too hot. The beach is nice. Good location. 6 points out of 10, I wouldnt recommend this hotel to my friends.

One of the weirdest staff to ever run a hotel. They barely spoke to me regarding any question I had. I was charged for 3 separate coffees when I bought a triple shot espresso. Never done that way at Starbucks or any other place but this hotel which would have been fine had they told me before they made it. The best part is the HORRIBLE method of seating […] a guest in the dining room. I was there for business and had to be at events early every morning. The restaurant would never seat me in less than 20 minutes and they were never close to full. I finally ate at another location every day after several failed attempts to get seated quickly. A total zombie hotel staff..........except the valet people. Ler mais

I could not fault the price and location and thought that the pool area was great. My only complaint was that the mini bar if not refridgerated and all contents are warm. They then advise you of an additional cost to have a refridgerator provided.

Luxurious hotel, courteous, friendly staff. Enjoyed the complimentary chocolates, room was very comfortable and clean. Convenient location.

Pool, Beach, Restaurant all were great. Rooms were half the size of an average Fairfield Inn room. A wedding took place two times a day and were very visible, right beside the pool. A bit distracting and undesirable.

After a disastrous start at the Gansevoort we moved to the Palms. Beautiful grounds, friendly staff, nice rooms (a touch small), the only negative was the building site next door. Nice location not too far from anything, but nothing convenient very close-by. Nice pool, maybe a little 'too' family friendly for someone like me without kids, but it wasn't […] that bad. Loved the parrots, and a fabulous spa - expensive but very good treatments. Ler mais

I found THE PALMS to a jewel in the craziness of South Beach. SPA was great. Safe, secure site. Attentive hotel staff. Transported back in time . Staff made a point of remembering my name and apologized sincerely for any minor mishap. Sorry I had to leave after 3 days back to the jungle.

I loved this hotel the last time I was there and now it's even better. Very much a "green" hotel now. Rooms are nicely renovated and the food is fantastic. Beautiful porches, terrace and lawn between the hotel, pool and beach.

Great hotel, Clean and very romantic, however it is so not for singles, if you are planning to propose or just have a good time with the wife/GF, you are at the right place. if you are single or groupe that wanting to have fun, big NO.

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The air condition was broke inside the whole hotel! It was HOT in my room.

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For the Hotels.com price, this hotel could not be beat. The lush tropical surroundings of the pool, combined with the proximity to the surf made for a real feeling of "getting away". We were very happy with our stay. The service staff was great. My only complaint would be the steep valet parking cost ($29 per day).

I have stayed at this hotel several times, but this was a uniquely challenging experience. My first room was on the third floor with construction workers working literally outside my window. I spoke with the front desk to change my room and got terrible service, with a delay of two days for the change to happen. When I finally got my new room, it was […] on the 8th floor, NYC-sized room with construction in the room above. In speaking with a maintenance engineer who had to come in to fix a faulty radio, he mentioned it was among the smallest rooms in the hotel. On a four night stay, we spent close to $1,000 in incidentals, food and bev and spa services. I would have eaten more often at Essencia if I had not been upset at the room issues that I had brought to the attention of the staff and were left ignored. Ler mais

we stayed for two nights in this beautiful hotel, everything was amazing....the staff, the food....we really recommend this lovely property to everybody.......!!!!!!

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Very good location, friendly service and complete package of beach activities. The only downside is the breakfast, which could be of better quality and variaty.

housekeeping floor supervisor bust into my room even though there was a do not disturb sign on the door. i asked him if he did not see the sign and he just ignored me and asked me i have to check out. it was only 12 35pm and check out was at 12. i thought this was an isolated incident but same thing happened to my friend, female, just got out of the […] shower, housekeeper was forcing himself and asking her to check out. you can charge me for extra but cannot get into my room like that. moreover, they give my rental car to someone else, saying it was the same color and same car. tell me how crazy is that. i inform front desk about this and no one bothered calling. i guess you get what u pay for Ler mais

Great Hotel will stay there again. Lovely pool & spa area.

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rooms smaller than expected; bath was tiny; no place to store toiletries. The neighborhood is"renewing"; a few vacant buildings/being renovated. The property is fabulous, with its own cabanas & beach sand inside its gates, yet steps from the beach.

The Palms in Miami Beach is the Worst hotel in Miami beach I have stayed in. Tiny rooms, fees for everything including not returning plastic towel cards. Way over priced and overall a bad hotel, I would not recommend it to anyone.

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Beautiful hotel with an attentive and friendly staff. Prompt valet service. Turndown service was an unexpected bonus! The only complaint I have is the annoying birds that inhabit the grounds, but I'm not sure what can be done about that. We had a view of the ocean from our shower!!

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Nice, clean, contemporary rooms. Fast elevator service. Gorgeous grounds with lots of lush landscaping, shade trees and a beautiful deep sandy beach. The property is large enough to be full service yet small enough so that you can walk anywhere quickly. The employees were well trained and very courteous.

Pros: -Great Location. The hotel is within walking distance from all the great activities that Miami Beach has to offer. Since it's located on the beach, it is also a few minutes from your room to when you touch the sand. -Great View. The view in the ocean view room I had was amazing, and waking up to a sunrise is great. -Amazing staff. Valet. Bellhop. […] Receptionist. All very friendly and professional. -Restaurant and bar have good food and drinks, but are a bit pricey. -Heated Pool. Thea heated pool is open all night and day and the pool attendants are just amazing. They come by every once in a while and make sure you have whatever you need as far as drink and food. You can drink sangria, eat nachos, or even have a steak (one of the best steaks I've had anywhere). -Gym. Very basic and kind of small, but it will get the job done when you're on vacation. Cons: -Windows in my ocean view room did not open. I was on the 9th floor. -Bathroom, which was split into two separate rooms felt kind of small, but they got the job done, and were well appointed. -Very pricey to eat and drink by the pool, but you pay for the convenience and the service was the best. Ler mais

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Quiet upon check in and elegant. All tastefully decorated and all service was most pleasant. Rooms had plenty of thick towels, storage, well planned. Aveda Spa was used daily and very nice. Grounds were beautifully designed and boardwalk available to stroll for all restaurants, bars, etc. but out of the noisy area by bout 1/2 mile. A definite go back […] to. Ler mais

The hotel itself was exquisite and elegant. The staff were always helpful and the Gift Shop was opened 24 hrs. I felt very safe staying there. The concierge was available 7 days per week and her suggestions were excellent.

Could not have been better - very comfortable, cleanest hotel i've stayed at in years, extremely professional and attentive staff. What you see is what you get - not cheap but excellent value.

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The Palms Hotel takes care of its guests on so many levels. The courteous and friendly staff were all very helpful and accommodating. The spa experience is such a plus to have right there and the rooms are very comfortable and cozy. Try to get an ocean front room it is worth the extra money. The only problem was the one night we had to enjoy the outdoor […] facility, there was a Private gala event outside and no hotel guests could use that part of the property, not even to get to the beach. Ler mais