8/10 - Muito bom
26 de out. de 2025
Comfortable Bed, 3 rooms (Living area, bed,bath)
Overall, we enjoyed our stay and would encourage others to book here. Very clean and big ups to the housekeeper. They were around daily even though the guidelines for the room indicated an every other day trash removal at most.
Cons
- Pre-arrival communication. Did not receive responses to my questions sent via the hotel.com app and eventually via email due to lack of response
- I did not receive the email with my apartment number and door code till 1000 on the day of arrival. The team had mentioned messaging within the 72 hours prior. It was even more odd because I got tons of communication regarding WiFi access, food, check in security information needed- passport and CC information but not the anxiety inducing stuff given we were coming from out of the country. I ended up calling from the airport on arrival at 0800, got a code, then around 1400, the manager texted me and gave me a different code. Finally at night around 2130 I finally see the email with the code which was sent that day at 1000. Given limited access to emails when traveling that was silly waiting till 5 hours before check in
- “Gift basket” is a misnomer - teas/instant coffee plus biscuit samples
- beautiful but narrow bedroom- minimal floor space for luggage
- need better instructions for washer
-no parking
-loud late
Pros
- very clean, open floor plan
- responsive manager
- good housekeeping
-full kitchen with freezer and ice packs
- good WiFi
- good TVs
- proximity to everything is gold
Maria
Maria, viagem em família de 3 diárias
Avaliação de hóspede verificada da Hoteis.com
