We were pleasantly surprised on arrival and our room seemed acceptable and comfortable, but soon after we went to bed we realised that we were not going to have a good night’s sleep. Our room was directly above the bar and as soon as the band started playing & singing, we could hear every single song, word for word & note for note. Very loud! To make matters worse, the window of our bedroom turned out to be directly above the smoking area/beer garden outside the bar. We could hear all the conversations, and shenanigans of those below. My children found it impossible to sleep. This went on until 2am. We were all exhausted the next morning from lack of sleep.
Why put a family with young children into a room located right above the bar and beer garden on a busy Saturday night?
We told the receptionist on checkout but she simply said she would pass it on to management. We have heard nothing more.