2/10 - Insatisfatório
19 de abr. de 2026
I normally dont give a bad review. Its sad to say we were not happy. Check in we were told ice maker and self served breakfast was not available even when hotel website stays it is. She said it was only available in season. I told her she should state on their advertisement of amenities. The lobby and enclosed walkway smelled like wet rugs and so did the room. We had to use a glad plug in, in our room to overcome the smell. The bathroom tub ledge was so high, even my husband had a hard time getting in and out of it and he's tall. He had to help me in and out were I am short. Water pressure was good. The toliet paper was so far away from the toilet you need to get the paper before using it. King bed was so high with this metal bar protruding from the sides, making this challenging getting in and out of bed. TV and AC remote would only work if get extremely close. This was aggravating when you had to out of bed to change stations and turn it off. Same with the AC. The pool was locked. An old man told us you have to use pool towels and told my husband he had to go back to the room and return the room towels before we could go in the pool. Everything was locked in the pool room, even the bathroom when using it. We will never go back to this hotel.
Alice
Alice, viagem de 2 diárias
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