This resort is not a true 4-star property—completely misleading. While the entrance gives a good first impression, that quickly fades. Check-in was chaotic and our rooms weren’t ready until 4:30 PM, even though check-in is listed as 2 PM. The pool was filthy—cloudy water, bugs, no filtration, and only 13 loungers total. Worse, the loungers weren’t proper poolside furniture—they were literal baseball-style lawn chairs. The food was disappointing overall, with breakfast being the worst: raw pancakes and zero variety. On our second day, they ran out of mangos, pizza, and tuna. The grounds felt messy and unfinished, with construction zones, blocked-off areas, and a hard-to-access sunset dock surrounded by debris. No smoking area on-site—just a weedy roadside patch. The Premier Suite was decent, but the balconies had no chairs, making them useless. No cell service, and the WiFi was awful. We hoped Bacau would be a solid option—sadly, it was the biggest letdown of our trip.