Astro at reception was great, very helpful and nothing was too much trouble.
Being able to leave my luggage before checkin was a brilliant benefit and allowed me to fully have a relaxing day exploring city.
Morning cappuccino was tasty, however, breakfast is an elevated term for a simple croissant or toast, with juice and coffee.
To enter you need to call a number and it should unlock the door automatically, however, in any configuration my phone wouldn't connect even though it recognised it as a number in Florence Italy.
There were a couple of minor things I noticed with housekeeping - a big black hair in my towel bundle, amber staining on the shower floor, the space between the door stopper and the wall in the bathroom hadn't seen a brush in some time.
The property seems to be single glazed and opposite a police station, so there is some noise from the street. It didn't stop me sleeping but others may mind it more.
Nothing to make a scene about, but some attention to detail for the future. I would stay again as the location was super and the AC & bed gave the perfect rest.