Hampton Inn and Suites Dallas/Plano Central

This place is great in many regards, It's new, it's clean, it is well designed with good rooms, the breakfast, for this level of hotel is good, it was very clean, front desk folks were very friendly, though not necessarily knowledgeable. But I wasted nearly 2 hours trying to find this place. It's listed address is entirely bogus and will not work on a GPS/telephone device! That is because this hotel is not on the expressway or the access road with the address listed on its website. It is not on any road. It can only be seen or found by navigating through one or more parking lots attached to the two nearby restaurants that are actually on the expressway frontage road. To find your way, set your GPS for the Salt Grass Steakhouse in Plano Texas and then cut through the parking lot. Only then will you even be able see this place. In the meantime Hilton, please train your front desk staff to provide lost callers with helpful directions. Their directions were useless and its just not that hard to explain how to actually get to this place!

Excellent hotel.

Needed a place to stop after 16 hours of driving. Great hotel, prices and staff.

I’ve stayed here twice now. I come to the area frequently because I have an I’ll spouse who is staying in the area. This hotel is very pretty and nice. My room the first day was very large and open because she put me in a handicap double bed room. The second time around they double bed room was very small and cramped. The 2nd time the room was dirty and dusty. Both times I have not enjoyed the air feeling. If you keep it on auto it constantly runs, but when it shuts down temporarily during that although the fan stays on, it becomes very hot and muggy in the room. It never feels refreshed and cool at any time, even if you have it on 66. This hotel is very pretty and nice. My room the first day was very large and open because she put me in a handicap double bedroom. The second time around the double bed room was very small and cramped. Both times, I have not enjoyed the air feeling. If you keep it on auto it constantly runs, but when it shuts down the fan is on, but air shuts off and it becomes very muggy. Due to this, I may not be staying in this hotel again because it is very uncomfortable sleeping, and the bed is also not very comfortable, you toss and turn all night .

The room was nice and clean with a comfortable comforter cover. Good overall experience