Holiday Inn Express and Suites Houston Westchase - Westheimer

Air conditioning didn't work. But what was most disappointing was how loud and inconsiderate the housekeeping staff was in the morning hours. Talking very loudly in the hallway, walkie talkie volume was way too loud, they were talking too loudly on their cell phones in the hallway. Management needs to remind housekeepers the guests happiness is most important. very annoying behavior

This hotel's location is a mix of good and bad. The good: Lots of restaurants, stores and other immediate conveniences. Greeted with a friendly and informative reception upon check-in. The SH tollway is about 5 minutes up the road from the property. The bad: avoid getting a room on the north side of the hotel if you are a light sleeper. The traffic on Westheimer is quite noisy and annoying! I'm here on a mid-week stay so I can only imagine the noise on a Friday or Saturday night stay! Also, not sure the last time this chair in the room has been cleaned but it is due.

I enjoy my stay hotel is clean and nice breakfast thank you....

Had an unexpectedly pleasant stay! I say unexpected because the hotel does not look like much from the outside and I was a little iffy about staying on Westheimer but we were surprised! The gentleman that took care of us at the front counter was super cool and friendly and upgraded our room at no extra charge. Again, based on just looks, we were not expecting much but it exceeded our expectations. Everything was super clean and neat and the bed was actually comfortable which is hard to find in most hotels. Will definitely be booking her again!

Good stay great room and good service. Not the greatest location but close to the interstate.