Avaliação verificada
2/10 - Insatisfatório
Barbara
16 de jul. de 2018
Closed on arrival
Despite clearly having indicated at the time of booking that we would arrive during the night, and despite having confirmed this by phone a few weeks before, the guesthouse was closed up when we arrived and no one picked up the phone. After some time the watchman, who had been drinking with his friends outside the hotel, opened the gate and let us in - but he knew nothing about our booking. We were shown a few rooms with used sheets, and finally crashed out in a twin room that seemed reasonably clean - but without towels, toilet paper etc (we had booked two single rooms). When the owner arrive in the morning, she said that she did not really want to deal with Expedia as they paid in arrays, and had changed to Airbnb. So clearly this guesthouse is not interested in honoring reservations via Expedia and I strongly recommend avoiding it.