Os hóspedes podem relaxar com os serviços do spa no local. Os serviços incluem: tratamentos faciais, esfoliação corporal e tratamentos para o corpo. O spa oferece uma variedade de tratamentos terapêuticos, incluindo hidroterapia.
O Wi-Fi estĆ” disponĆvel nas Ć”reas pĆŗblicas por MXN 190.00 por dia (as tarifas podem variar).
O acesso Ć internet com fio estĆ” disponĆvel nos quartos por MXN 190.00 por dia (as tarifas podem variar).
Estacionamento
O estacionamento com manobrista custa MXN 55 por diƔria.
Piscina, spa e academia (se aplicƔvel)
à necessÔrio reservar serviços de massagem e tratamentos de spa, o que pode ser feito entrando em contato com a acomodação antes da chegada por meio do número indicado na confirmação da reserva.
As normas culturais e polĆticas de hóspedes podem variar conforme o paĆs e a acomodação. As polĆticas listadas sĆ£o fornecidas pela acomodação.
The Hacienda at Krystal Grand Puerto Vallarta fica a uma caminhada de 10 minutos de Terminal de cruzeiros e 11 minutos de La Isla. Os viajantes elogiam a boa localização deste hotel.
AvaliaƧƵes sobre The Hacienda at Krystal Grand Puerto Vallarta
AvaliaƧƵes
7,8
Bom
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
8,4/10
Limpeza
8,4/10
ServiƧo e funcionƔrios
7,8/10
Comodidades
8,2/10
CondiƧƵes e instalaƧƵes da propriedade
8,2/10
Cuidado com o meio ambiente
AvaliaƧƵes
4/10 - RazoƔvel
5 de ago. de 2025
Unhappy
Maids need to be trained in how a room should be cleaned properly. Pool should be maintained properly every day. Elevators should all work in both directions and be cleaned properly.
Everett
Everett, viagem em famĆlia de 6 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
22 de jul. de 2025
Robaron un artĆculo de mi habitación!
Definitivamente el olor a humedad de las habitaciones es un punto , el que no allĆ” como tal comida en forma , solo si te vas al hotel de alado es otro .
Pero el echo de que se me perdiera un pañuelo de marca ( FENDI ) de mi habitación es lo peor !!!
Afortunadamente lo demÔs estaba en la caja fuerte pero es horrible salir y que de tu habitación se pierdan las cosas , lamentable por las camareras .
Citlalli Abigail
Citlalli Abigail, viagem em famĆlia de 3 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
4 de jul. de 2025
Great Stay, will miss our time here
We really enjoyed our time here in our swim out room on the Hacienda side. Being able to jump in our own pool everyday, was the best way to beat the heat, and once the waiters realized we were out there they would pop through the bushes to bring us drinks, which was amazing.
The afternoon thunderstorms were not a problem and actually beautiful to watch and listen too.
The Talavera restaurant was our favorite, but we also tried La Catrina and Il Delice. La Catrina was second and Il Delice was just okay. We ate at the Hacienda buffet every morning and got great omelettes.
The only con of coming in the summer was mosquitos. They were a minor problem, but my wife was smart and bought a mini bug zapper which worked quite well in the room, and then bug spray and bug bands. I don't think I got bit once.
It is very hot and humid, and it is rainy, but coming in the off season worked out for us.
Kyle
Kyle, viagem de 5 diƔrias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
3 de jul. de 2025
cristina
cristina, viagem com amigos de 4 diƔrias
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
25 de jun. de 2025
Experiencia muy buena y relajante buena calidad de los alimentos y la atención del personal excelente y muy cÔlida
emmanuel alejandro
emmanuel alejandro, viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
18 de jun. de 2025
Gloria
Gloria, viagem em famĆlia de 3 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
20 de mai. de 2025
Alberto
Alberto, viagem de 4 diƔrias
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
7 de mai. de 2025
Kimyah
Kimyah, viagem de 5 diƔrias
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
6 de mai. de 2025
Tremica Shenell
Tremica Shenell, viagem de 3 diƔrias
Avaliação de hóspede verificada da Orbitz
10/10 - Excepcional
5 de mai. de 2025
Such a fantastic experience! Just great and amazing staff. Always so helpful and kind.
Jasmin
Jasmin, viagem com amigos de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
4 de mai. de 2025
Jose
Jose, viagem de 4 diƔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
1 de mai. de 2025
Muy bien. Cómoda y buena limpieza.
Jorge
Jorge, viagem romântica de 4 diÔrias
Avaliação de hóspede verificada da Expedia
6/10 - Bom
30 de abr. de 2025
Easy and safe walking into town. Be sure to wear closed toed shoes. Food really needs to be improved. Rooms were clean-ish but left dirty spots. All lobby furniture had stains.
Haley
Haley, viagem romântica de 4 diÔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
29 de abr. de 2025
The staff was very friendly and very helpful
Xolisile
Xolisile, viagem de 6 diƔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
29 de abr. de 2025
Excelente como siempre
Eunice Daniela Lozano
Eunice Daniela Lozano, viagem em famĆlia de 3 diĆ”rias
Awesome rooftop bar and pool!! Amazing food and drinks šš
Marco
Marco, viagem romântica de 4 diÔrias
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
28 de mar. de 2025
I just went for my birthday trip March 16-20 and overall the stay was good. The property was clean and beautiful but honestly the upkeep on some things was not good. I booked two Jr suite hacienda terrace rooms. They are HUGE! Loved all the space and the outside jacuzzi. On further inspection we realized that some things were broken. In one of the rooms, the door that separated the bedroom from the bathroom was jammed open and couldn't be closed. The bathroom tub handle for hot water did not turn on and the phone in the room did not work. The other room did not have a phone at all. When we went down to concierge to tell them they said they stepping away from phones and you would have to leave a request on WhatsApp for anything. That wasn't explained when we checked in. They did send someone to fix the bathroom door but the bathtub handle was never fix. As far a food goes, it was mostly terrible at least when it comes to the buffet. Breakfast was amazing though. I was only able to try one restaurant which was the international and it was good. Some of the restaurants are only open some days so I did not get to try most of them. You have to reserve a spot between 10AM and 2PM every day. The earlier the better. The food on the Hacienda side is better and more seasoned. The Krystal grand side was super bland. The made to order pasta night was good also at the buffet but the line is long because they only have one cook for that. Overall the staff is super friendly.