Serennia Apartments Ramblas-Pl.Catalunya
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Could not go due to covid restrictions. Serennia and hotels.com refused to refund us our…
Great location. Incredibly helpful staff on arrival. Gave great tips for sightseeing and…
Serennia Apartments Ramblas-Pl.Catalunya
- Apartamento conforto, 4 quartos (Balmes, 11 - No elevator)
- Apartamento (Atic, Ronda Universitat 13)
- Apartamento luxo, 4 quartos (Ronda Universitat 17)
- Apartamento, 2 quartos (Ronda Universitat 13)
- Apartamento luxo, 5 quartos (Ronda Universitat 17)
- Apartamento, 3 quartos (Ronda Universitat 13)
- Apartamento conforto, 4 quartos (Ronda Universitat 15)
- Apartamento, 4 quartos (Comfort II, Ronda Universitat 15)
- Apartamento standard (Interior)
- Apartamento superior, 3 quartos (Ronda Universitat 16)
O gerente
Fala: Alemão, Catalão, Espanhol, Francês, Inglês, Italiano.
Perguntas frequentes sobre Serennia Apartments Ramblas-Pl.Catalunya
Serennia Apartments Ramblas-Pl.Catalunya oferece cancelamento grátis com reembolso integral? Sim, há quartos com tarifas totalmente reembolsáveis em Serennia Apartments Ramblas-Pl.Catalunya disponíveis para reserva em nosso site, que podem ser cancelados a até poucos dias antes do check-in. Confira a política de cancelamento desta acomodação para os termos e condições exatos. Quais medidas de limpeza e higiene foram implementadas em Serennia Apartments Ramblas-Pl.Catalunya? Esta acomodação adota esta recomendação de limpeza e higienização: uso de desinfetantes na limpeza do estabelecimento. Observe que essa informação foi fornecida por nossos parceiros. Serennia Apartments Ramblas-Pl.Catalunya dispõe de estacionamento no local? Lamentamos, mas Serennia Apartments Ramblas-Pl.Catalunya não dispõe de estacionamento. Animais de estimação são permitidos em Serennia Apartments Ramblas-Pl.Catalunya? Animais de estimação não são permitidos. Quais os horários de check-in e check-out em Serennia Apartments Ramblas-Pl.Catalunya? Horário de início do check-in: 16h. Horário de término do check-in: 21h00. Horário do check-out: 10h. Serennia Apartments Ramblas-Pl.Catalunya tem um restaurante no local ou nas proximidades? Sim. Os restaurantes nas proximidades incluem Restaurante Contempo (3 min de caminhada), Mucci's (3 min de caminhada) e 365 (3-min de caminhada). Serennia Apartments Ramblas-Pl.Catalunya conta com um cassino? Não, neste apartamento não há um cassino, mas Casino Barcelona (5 min de carro) fica perto.
Avaliações recentes
Muito bom 8,4 De 40 comentários
Staff at receptions super friendly as helpful. Apartment great, right in the heart of Barcelona. Walking distance of everything and taxi stand handy for longer trips. Good facilities and restaurants all around.
We had two apartments for the weekend. Albert and the team made it very easy for us from check in to departure. Lots of recommendations of things to do. The location is perfect for accessing all areas of Barcelona. The apartments were both clean and spacious, with the facilities that you would need. If I return to Barcelona again, it is a no-brainer to book to stay at Serennia Apartments.
Awful Experience. The air conditioning was broken when we arrived. There are three bedrooms but only one has air conditioning. No hot water in the shower. The staff was rude when we reported the a/c problem. They told us they were to busy to help and it wasn’t their problem. We were told they would change our towels and once we asked for the towels they said we were responsible for washing them. We bought detergent and washed the towels and the dryer did not work, we had wet towels. Cold showers and wet towels. Two nights with a broken a/c and they finally sent a technician, to no avail. A/C still did not work properly. Uncomfortably hot in the apartment. It was an awful experience. We chose this place for the a/c since my husband and sister are diabetic. It was simply horrible. The condition of the apartment and the staffs lack of hospitality were inexcusable. The have a concierge for the building which I explained my distress and she offered to help by taking the wet towels to the terrace to dry. Would never recommend this property. Ruined my vacation in Barcelona. A lot of my time was spent trying to contact the management office and getting the problems corrected.
Perfect location in the center of Barcelona! Local shops, bars and great access points.
Perfect location. Very helpful staff. Most attractions walking distance from the apartment. I would definitely stay at that apartment again.
convenient location, right in the centre, easy with hop on hop off
Overall the Serennia Apartments was not a “bad” stay, but there are some areas that need definite improvement Pros : This property has an excellent location, minutes from most everything that we wanted to do. It seemed like a safe area, there were restaurants, stores, shopping, etc located minutes away. The location is the best thing this property has going for it. The Staff is great. Albert went out of his way to assist us, we asked for coffee pods, he had them at our door a bit later. He even booked our taxi for us going to the airport the morning of our departure. The Room/Space - the apartment had a great view and plenty of space for our family of four. It had a little terrace where we could sit and have coffee or wine, a sitting area with a view overlooking the city street, and a living room. We did not feel cramped at all. The Cons: Cleanliness - The apartment was “just cleaned” and finished as we were arriving and checking in, but on getting into the apartment at the 4:00pm allowed checkin time the dishwasher was still running, there was an old towel on the top shelf and a dirty, used tissue as well. It was a little gross. The Bathroom - The bathroom was also dirty. Beside the toilet were obvious pee stains on the wall where the cleaners had missed or forgot to clean. The shower was also one of the worst we have ever stayed in. The water backed up and caused you to stand in an inch or two of water. There was mold and rot along the floor.
We loved Barcelona and found the accommodation perfect for a family with children. Albert (who checked us in) was both very friendly and informative. The location was also very good for the airport and sightseeing. Would definitely recommend this apartment for a family who needs 2 bedrooms.
Great service, great location, clean rooms Thank you very much !