Avaliação verificada
2/10 - Insatisfatório
Zeshan
16 de jul. de 2026
We arrived very late, so no one was available to help. Tryied calling the number, but no one responded. It was a nightmare to figure out, how to get access to parking, to find the apparment and find the path to it. Ended up using the stairs to carry up the luggage! Had received no instructions nor guidance on anything besides retriving the apparment key.
The apparment was very warrior, due to the high temperature outside which was above 30 when we visited. That said, the apparment had all the amenities you would expect, and the equipment and apparment was in good state.
However, it would have been very helpfull if the Staff was more available and responded quicker. I guess it becomes so much more difficult in summer holidays. Some Staff say you do not get access code to parking and have to go around the entire building and take the stairs down, while others mean you have to use a key, which is none existing! Appart from that everything was good. So moral of review, arkivet in office hours, when people can be contacted, it might have been a totally different experience. We were so tired of being there that we left the apparment a day before the checkout time!