I recently stayed at Lopesan Costa Bávaro Resort Spa & Casino – Adults Only Club with a group where we booked 7 rooms, and unfortunately, the experience was very disappointing.
The biggest issue is that this is marketed as an “adults only” experience, but in reality, it is not. The only adults-only features were a very small pool with no special atmosphere or view, one restaurant, and a small buffet. There were no enforced regulations—kids were freely present even in areas that were supposed to be adults-only, including the pool and beach areas. Overall, the resort felt extremely family-oriented, not a true adults-only environment.
If you are a young adult group looking for privacy, a kid-free atmosphere, and a fun vibe, this is not the place for you.
Customer service also fell short. I paid an additional $700 at check-in to upgrade my room, yet it wasn’t ready until nearly 8 PM. I spent hours waiting with my luggage, repeatedly being told “30 more minutes” or “45 more minutes,” which was very frustrating. When the room was finally given to me around 7:45 PM, it was clear it had been rushed and quickly cleaned just to accommodate us.
When I requested some form of compensation for the inconvenience and lost time, the staff refused. On top of that, no one explained the benefits of the “unique member package” that came with the upgraded room—I only learned about it at checkout, which made the experience even more frustrating.