The staff, amenities, and resort itself was fine. No complaints there.
My rating is from the hotels.com listing itself, since it is a complete bait and switch. Hotels.com says the resort is 0.3 miles from the Orange County Convention center, which is why I booked this. I was there on business attending a tradeshow there and wanted avoid paying for Uber/taxi to and from everyday and avoid paying for rental car and parking. The 0.3 miles is only as the crow flies. Walking or driving is 3.5 miles because of the interstate. I tried walking back after one of the trade show days and it was very dangerous. A lot of the walk is without a sidewalk on a small shoulder, busy road.
Another thing on the listing that was not accurate was "Airport Shuttle". Another reason I booked this hotel. When I landed in Orlando, I called the resort and they told me this is not offered. When I was to fly out I had to leave for the airport at 4AM to catch an early flight. Not wanting to be subject to Uber drivers being late or cancelling, I went to the front desk to see if they had any options. Not only did they say they don't have a shuttle, but they offered no support for a solution. Luckily the Uber booking and ride went smoothly, but they should NOT list "Airport Shuttle".
Again, complete bait and switch.