6/10 - Bom
7 de mai. de 2025
Good location for Watford and trains into London
The hotel is ideal for a visit to Watford, and only 10 minutes walk to the station; however, it should be noted there is minimal parking available onsite and it is not particularly easy to find.
The hotel was very busy the weekend we stayed, and possibly because of this, the (buffet) breakfast service was very poor, with the buffet constantly running out of basics such as plates, mugs, juice, and all cooked breakfast items. This left some guests having to wait over half an hour to be able to get the breakfast items they wanted at the same time, with many others choosing to just get what they could and do without other items.
An initial complaint to the duty manager resulted in an offer of a free soft drink (having paid £12.50 each, this was turned down); however, the following morning the hotel manager immediately resolved the issue with a refund.
Generally the hotel is comfortable, but feels “tired” and would benefit from some renovation work.
Viajante verificado
Viagem de 2 diárias
Avaliação de hóspede verificada da Hoteis.com