The Negatives:
• Poor Cleaning: Found small black hairs on bedding, door frames, and furniture. Thick dust on extraction fans, radiators, and toilet roll holders.
• Maintenance Issues: Main light flickered and an electrical socket was hanging off the wall.
• Bathroom Condition: Visible mold in shower grout/corners and a very slow-draining shower.
• No Elevator: Located on the 2nd floor with no lift. Hauling luggage up two flights of stairs was not clearly communicated in advance when I made the booking, only received this information a couple of nights before arriving.
• Systemic Issues: After being shown two alternative rooms for a swap, I found they suffered from the exact same dust, mold, and hair issues. Management offered a refund rather than a proper cleaning. Since I was only there for a few nights, I stayed, but this property desperately needs a deep clean and a maintenance overhaul. Only the shower drain improved after the room swap.