The check-in process was extremely slow. After finally getting to our room there was a musty odor & no microwave as advertised. This was reported to the front desk immediately & they said they would have one brought to the room. We did an initial inspection of the room, waited for the microwave, & spent time getting settled a bit. After a couple of hours we elected to get out & about so on our way out we stopped @ the desk & asked a 2nd time for the microwave to be delivered while we were out because we would need it when we returned. We were gone for several hours then upon our return, we waved our hellos to the same front desk person we spoke to 2x already about the microwave. After going up to our room & wanting to have some leftovers, guess what…no microwave. Frustrated we returned to the front desk & asked a 3rd time when will the microwave be delivered but was told “here you can carry this one up.” Though this was irritating: that we have to carry the microwave to our room, we went with it. Now that we were winding down from travel & settling in for the night we inspected the room more closely to discover: no privacy latch, the blackout curtains were not properly hooked to the rod so there wasn’t really a blackout once the sun came up the next morning, the drapes were very dirty with what we THINK was some sort of food splatter, there was no iron, & the WIFI was pretty much nonexistent due to it being EXTREMELY slow