citizenM New York Bowery

Hotel excelente, ótimo atendimento, localização excelente! Ficaria de novo com certeza.

Hotel novíssimo! Equipe gentil e prestativa. Uma quadra do Nolita e Soho. Próximo da estação Bowery que liga direto ao JFK.

It was great overall. Wish the bed was a little but firmer, felt like i sunk into the bed which was a bit uncomfortable. Also, wish the front desk was a little more attentive or have 2 people around for busy times, there was issue with machine to check-in and needed assistance. And less foul language, if kids were around I'm sure the parents would be writing a negative review.

Very modern hotel with a nice vibe. Rooms are small but very very efficiently laid out. Technology in the room is great - controlled by an iPad

I stayed for a 7 days towards the end of September 2020. The hotel is pretentious in a Lower East Side way. When I walked out of the hotel one morning the bus stop across the way had a window that was freshly shattered. The hotel is acceptable if you can stomach walking through the homeless and transient people who crowd around the entrance. I have never felt safe walking in or out of the hotel. The room itself is tiny - it's the length of one queen size bed. If you have anything over a carry-on suitcase or a duffle bag, it will be challenging to fit it in the room. I noticed that the housekeeping was spotty. Sometimes the housekeeping would remove towels and cups without replacing them with unused ones. I wouldn't mind them just leaving the used cups and towels, but to remove them without replacing them seems like bad practice (and very inconvenient for me, as I had to call downstairs to the front desk repeatedly to try to get somebody to bring some toiletries or additional towels to my room). I'm not sure why the experience I had was so different from the other reviewers- but I want any other potential guests to be completely aware of the issues I experienced while staying here. The service is abysmal - one of the security guards called Steve tried to physically intimidate me. After that, Sabrina, the "general manager" was so unprofessional and rude to me that I am completely turned off from ever staying at this hotel again. I would rather take my money elsewhere.

Came for my bday weekend!! LOVEEE this hotel. I was on the 10th floor. This hotel is so clean, the staff is super sweet and accommodating nd the style of the rooms nd hotel floors are really nice. I love the color change of the shower nd the room was just right for me. I didnt want to leave !!

Quirky and fun. The neighborhood is a bit sketchy so don’t stay here if homeless people and litter put you off. Checkin wasn’t great but things were much better after that. Bar and hanging out area were super cool. The showers: I wrote an entire blog post about them! road schooldotblog.wordpress.com.

Well located hotel with amazing views from rooftop bar or higher floors within walking distance to many places in SoHo.

Amazing staff. Could use a little work on their breakfast. But i love the atmosphere and look forward to coming back.