A acomodação dispõe de quartos conectados/adjacentes, que estão sujeitos à disponibilidade e podem ser solicitados entrando-se em contato com a acomodação pelo número indicado na confirmação da reserva.
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
7,2/10
Limpeza
7,8/10
ServiƧo e funcionƔrios
5,6/10
Comodidades
6,6/10
CondiƧƵes e instalaƧƵes da propriedade
AvaliaƧƵes
2/10 - Insatisfatório
4 de jul. de 2019
It was very unique. It was closed by the fire marshal and police. Totally vacant. No one there.
Bob
Bob, viagem de 1 diƔria
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
19 de jun. de 2019
This property is out of business as I learned at midnight when my taxi pulled up to the boarded hotel. No one bothered to notify me prior. My experience rebooking was a nightmare and took many hours on the phone.
Viajante verificado
Viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
26 de mai. de 2019
I am absolutely unsatisfied with Sure Stay and this booking through your company. I called them as soon as I landed (which was 10:50) at night for their shuttle service from airport to hotel. Five phone calls. Nobody answered. I am forced to take a taxi to address and nobody is there. There is caution tape on the outside. A few lights on the bottom floor, no lights on any of the other floors. No cars in the parking lot. The cab took me back to the airport and between myself and my friend, back in Florida, we spent 2.5 hours trying to find me a place to stay the night. Apparently, all the hotels were booked because of the Blues Game and NKOTB concert. Why did I have to go through that miserable experience when I booked this hotel through your website two months ago? I want a full refund, as I had to make other hotel reservations plus a miserable time. You don't treat your customers like that.
Tara Metternich
Viajante verificado
Viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
8 de mai. de 2019
I called them five times to come pick me up at airport. No answer. I took a cab to the address given to me on the internet. Nobody answered the phone because nobody was there. Never Again!
Viajante verificado
Viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
26 de abr. de 2019
We arrived at night to find the hotel shut down due to a gas leak. We had booked a few weeks before but received no notice that it was closed and no refund. Overall, a bad experience and a rough start to our time in saint louis.
Viajante verificado
Viagem com amigos de 1 diƔria
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
26 de abr. de 2019
This hotel was a scam. Upon my arrival at the airport I called the hotel for the shuttle and was told the hotel was closed for a gas leak and I would need to find a different place to stay. I asked about a refund and was told Iād have to get it from Expedia. I found a new place to stay and the driver of that hotelās shuttle told me this hotel doesnāt exist and this happens to people all the time. I looked up the hotel on Google, and sure enough it says āpermanently closed.ā I called Expedia about a refund which they said they needed to process with the hotel. The hotel rejected the refund request ādue to their policy.ā Thankfully, after a second call, Expedia stepped up and refunded my money to me despite the hotelās refusal.
Will
Will, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
24 de abr. de 2019
Gas leak when we tried to check in. Hotel was closed. Had to make alternate accommodations. Have been told by Expedia they wonāt refund. Will dispute!
Viajante verificado
Viagem de 1 diƔria
Avaliação de hóspede verificada da Expedia
6/10 - Bom
19 de abr. de 2019
I shouldn't have paid the full amount if I was only there for a couple hours I should have got a discount because I checked in at midnight and I was only there till 7 in the morning or 8 so it wasn't a full day there
Viajante verificado
Viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
8 de abr. de 2019
Viajante verificado
Viagem de 1 diƔria
Avaliação de hóspede verificada da Travelocity
8/10 - Muito bom
8 de abr. de 2019
Viajante verificado
Viagem de 1 diƔria
Avaliação de hóspede verificada da Expedia
6/10 - Bom
5 de abr. de 2019
Viajante verificado
Viagem de 1 diƔria
Avaliação de hóspede verificada da Expedia
4/10 - RazoƔvel
4 de abr. de 2019
Convenient
Parking for airport was great and best price.Hotel needs some serious work to make my wife stay again.
Paul
Paul, viagem romântica de 1 diÔria
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
2 de abr. de 2019
The room was ok, but the bathroom was another story. The shower curtain was stained and dirty, and the shower area looked like it hadnāt been cleaned in weeks.
Viajante verificado
Viagem de negócios de 1 diÔria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
1 de abr. de 2019
Viajante verificado
Viagem de 1 diƔria
Avaliação de hóspede verificada da Expedia
4/10 - RazoƔvel
31 de mar. de 2019
Disappointed
This place really needs updated. Not at all satisfied with my stay luckily it was just for one night if it was longer I would have checked out and stayed somewhere else.
Matthew
Matthew, viagem de negócios de 1 diÔria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
31 de mar. de 2019
Viajante verificado
Viagem de 3 diƔrias
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
29 de mar. de 2019
It was ok
Jonathan
Jonathan, viagem romântica de 1 diÔria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
27 de mar. de 2019
Viajante verificado
Viagem de 1 diƔria
Avaliação de hóspede verificada da Expedia
4/10 - RazoƔvel
27 de mar. de 2019
The staff was very accommodating to make sure we had a shuttle ride when we had a late arriving flight. But would not stay here again. Odd set up and very noisy all night long.
Suzette
Suzette, viagem romântica de 1 diÔria
Avaliação de hóspede verificada da Expedia
6/10 - Bom
25 de mar. de 2019
Staff needs training
Viajante verificado
Viagem de negócios de 1 diÔria
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
24 de mar. de 2019
Viajante verificado
Viagem de 2 diƔrias
Avaliação de hóspede verificada da Expedia
6/10 - Bom
24 de mar. de 2019
The rooms was a lil dirty lamps didnt work.. There was a few blankets and towels
Viajante verificado
Viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
23 de mar. de 2019
Very convenient as itās near the airport and it is not expensive at all.
Manuel
Manuel, viagem de negócios de 1 diÔria
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
21 de mar. de 2019
The staff was nice. The parking lot seemed a little small. We had to walk through a door and up a flight of stairs to get to our room. The walls are very thin. The breakfast was ok. Nothing special. The room is big. It is super close to the airport which is a big plus.