2/10 - Insatisfatório
5 de set. de 2025
Dirty and unkept facilities
Upon arrival I was notified that the water park hours were from 3pm-9pm, which was upsetting because the website does not reflect this. Very frustrated because I always like to have my little go before check out next day.
The room was dirty. There were fresh brown/red stains on the bed. Floors and fridge was dirty. The phone didn’t work and had missing buttons (couldn’t call front desk).
Spoke to the front desk attendant and they flat out told me the owner has several properties and he does not invest into this one at all. They said the carpet and facility hasn’t been fixed or updated since purchase precovid. Again relayed the owner just does not care.
The water park was nice but the bathrooms in there were absolutely disgusting. Poop on the walls and toilets. Toilet paper shreds, left behind clothes, and wet towels all over-all left from days prior, as we were the only visitors that day.
The staff was nice but the facilities and uncleanliness are not worth the $. You’re better off going to Great wolf lodge
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Viagem em família de 1 diária
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