I donāt normally write reviews, but my experience at the Fairbridge Inn was so appalling I feel obligated to warn others. From the moment I arrived, the front desk staff was rude, dismissive, and shockingly unprofessional. Instead of a welcome, I was met with attitude and blatant ignorance ā especially when it came to my certified service dog. They charged me $60 for a service animal, which is not only unethical but illegal under the ADA. Either theyāre unaware of federal law, or they just donāt care. Either way, itās unacceptable.
The property itself was no better ā trash scattered across the parking lot, giving the whole place a rundown, neglected vibe. It felt more like a truck stop than a hotel. If cleanliness and hospitality are even remotely important to you, do yourself a favor and stay anywhereelse.
I left feeling disrespected, frustrated, and disgusted. Fairbridge Inn? More like Unfairbridge Out.