The hotel is well located, but unfortunately that’s the only major positive about the stay.
The breakfast was good, and the restaurant staff were friendly, attentive, and always willing to help. They provided the best service in the hotel.
Unfortunately, the front desk staff were the complete opposite. Almost every request I made was answered with “no,” without any willingness to help or find a solution.
What frustrated me the most was the air conditioning. Because of the extreme heat, I specifically asked several times to keep it running so the room would stay cool while I was out. Despite my request, they repeatedly turned it off, so every time I returned, the room was hot and uncomfortable.
A good location alone is not enough to make a pleasant stay. Hospitality is about making guests feel welcome, and unfortunately that was not my experience here. Because of the poor customer service, I would not recommend this hotel.