4/10
The building is lovely, furnishings reflect the age of the property. Lots of clutter/ornaments everywhere.
Very spacious rooms and very clean however the staff have no personable skills at all.
I wrote a private email to hotel to notify them that they need to be mindful of talking loudly in the evenings as I was kept awake until late and that I found the staff resented me being there as they didn’t chat or smile at all and I felt unwelcome. I said I wrote a personal email so as not to publically complain but so they could improve their customer experience. I received a rude email back telling me I was grumpy and did nothing but complain all week, which was highly untrue.
I even provided them with a loaf of sourdough bread as I don’t tolerate a lot of normal bread and didn’t want to expect them to provide it although they did offer to.
Other guests said they call it faulty towers as they are so grumpy and have no people skills.
I would not return here as the staff are grumpy and rude and have no consideration for the noise they make in the evenings/night and the fact that guests may be trying to sleep.
If you park your car in the wrong place you are told to move it and” if you don’t know how to park ask.”
I expect a rude reply on this review.
If staff tried being friendly and keeping the noise down I would highly recommend this b and b for value for money.
If I had not recieved such a rude reply to my personal email I would not be leaving a review on here.
Susan
Viagem de 5 diárias