Com excelente localização, Serviced Apartments Melbourne - Empire fica a apenas 5 minutos a pé de atrações como Melbourne Central e Queen Victoria Market. Para se exercitar, aproveite a academia ou dê umas braçadas na piscina interna. Os apartamentos da propriedade oferecem comodidades como cozinhas americanas e TVs de tela plana.A propriedade conta com transporte público nas proximidades: Estação Melbourne Central fica a 4 minutos e Estação Flagstaff fica a 7 minutos de caminhada.
State Library of Victoria - 3 min de caminhada - 0.3 km
Queen Victoria Market - 5 min de caminhada - 0.5 km
Bourke Street Mall - 9 min de caminhada - 0.8 km
Opções nos arredores
Aeroporto Essendon (MEB), 19 min de carro (8,9 mi/14,4 km)
Aeroporto Tullamarine (MEL), 23 min de carro (13,3 mi/21,4 km)
Aeroporto Avalon (AVV), 41 min de carro (35 mi/56,4 km)
Estação Flinders Street, 16 min de caminhada (0,8 mi/1,3 km)
Spencer Street Station, 18 min de caminhada (0,9 mi/1,5 km)
Estação Essendon, 18 min de carro (6,2 mi/10 km)
Estação Melbourne Central, 4 min de caminhada (0,2 mi/0,3 km)
Estação Flagstaff, 7 min de caminhada (0,3 mi/0,6 km)
Estação Parliament, 19 min de caminhada (1 mi/1,5 km)
Restaurantes
Zawaddi Thai Cafe & Restaurant - 1 min de caminhada
壹碗BOWLTIFUL Halal Lanzhou Handmade Noodles - 2 min de caminhada
老员外 Breakfast Hola - 2 min de caminhada
Rose Garden BBQ - 1 min de caminhada
Menya Ramen - 1 min de caminhada
Sobre esta propriedade
Serviced Apartments Melbourne - Empire
Com excelente localização, Serviced Apartments Melbourne - Empire fica a apenas 5 minutos a pé de atrações como Melbourne Central e Queen Victoria Market. Para se exercitar, aproveite a academia ou dê umas braçadas na piscina interna. Os apartamentos da propriedade oferecem comodidades como cozinhas americanas e TVs de tela plana.A propriedade conta com transporte público nas proximidades: Estação Melbourne Central fica a 4 minutos e Estação Flagstaff fica a 7 minutos de caminhada.
Destaques
Tamanho da propriedade
12 apartamentos
Check-in/check-out
Horário de início do check-in: 14h. Horário de término do check-in: 23h.
Idade mínima para check-in: 18 anos
Horário de check-out: 10h.
Instruções especiais para o check-in
Não há recepção nesta propriedade
Os hóspedes vão receber um e-mail dentro de 24 horas antes da chegada com as instruções de check-in e informações sobre a retirada das chaves; o acesso é feito por uma entrada privativa
Esta propriedade não realiza check-in após o horário comercial.
Para organizar o check-in, entre em contato com a propriedade pelo menos 24 horas antes de sua chegada, usando as informações contidas na confirmação da reserva.
A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
Requisitos de check-in
É exigido cartão de crédito para cobranças extras.
Um documento de identidade oficial com foto pode ser solicitado
A idade mínima para check-in é de 18 anos
Crianças
Até 2 crianças (de até 3 anos de idade) se hospedam grátis quando ocupam o quarto dos pais ou responsáveis, usando as camas existentes.
Animais de estimação
Animais de estimação não são aceitos
Animais de serviço são aceitos
Internet
Wi-Fi grátis nas áreas públicas
Estacionamento
Estacionamento acessível para cadeira de rodas no local
Garagem no local.
Outras informações
Não é permitido fumar nesta propriedade
Comodidades da propriedade
Piscina/spa
Piscina interna
Internet
Wi-Fi grátis
Estacionamento e transporte
O estacionamento é acessível para cadeira de rodas
As opções de estacionamento no local incluem uma garagem
Ideal para famílias
Estadia grátis para crianças
Cozinha americana
Cooktop
Fogão
Refrigerador (mediante solicitação)
Micro-ondas (mediante solicitação)
Talheres/pratos/utensílios de cozinha
Cafeteira/chaleira
Quartos
Roupas de cama disponíveis
Camas extras/dobráveis: AUD 50.0 por dia
Banheiros
Somente chuveiro
Toalhas disponíveis
Produtos de toalete grátis
Áreas de estar
Área de estar
Opções de entretenimento
TV de tela plana
Lavanderia
Sabão para roupas
Conforto
Ar-condicionado
Aquecimento
Animais de estimação
Aceita apenas animais de serviço (animais de estimação não são permitidos)
Acessibilidade
Se você tiver solicitações de acessibilidade específicas, fale com a equipe da propriedade usando as informações contidas na confirmação da reserva.
Elevador
Ducha de mão
Ducha com altura ajustável
Isolamento acústico
Sem escadas até a entrada
Caminho bem iluminado até a entrada
Acessível para cadeira de rodas
Estacionamento acessível para cadeira de rodas
Balcão de concierge acessível para cadeira de rodas
Balcão de recepção acessível para cadeira de rodas
Academia acessível para cadeira de rodas
Rota acessível para cadeira de rodas até o elevador
Piscina acessível para cadeira de rodas
Não é permitido fumar nesta propriedade
Serviços e conveniências
Serviço de arrumação com disponibilidade limitada
Ferro/tábua de passar roupa (mediante solicitação)
Destaques do local
No centro financeiro
Atividades
Academia
Recursos de segurança
Detector de monóxido de carbono não informado. O anfitrião não informou se a propriedade tem detector de monóxido de carbono. Leve um detector portátil com você na viagem.
Detector de fumaça instalado. O anfitrião informou que a propriedade tem detector de fumaça.
Informações gerais
12 quartos
Taxas e políticas
Depósitos reembolsáveis
Depósito: AUD 300.0 por estadia.
Crianças e camas extras
Berços/camas infantis estão disponíveis por AUD 25.00 por estadia.
Camas dobráveis estão disponíveis por AUD 50.0 por dia.
Animais de estimação
Isenção de taxas para cães-guia.
Políticas
Cobranças por pessoas extras podem ser aplicadas e variam de acordo com a política da propriedade.
O anfitrião não informou se a propriedade tem detector de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião informou que a propriedade tem detector de fumaça.
O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto.
Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
Cartões de crédito aceitos: Visa, Mastercard, American Express
Sim, há quartos com tarifas totalmente reembolsáveis em Serviced Apartments Melbourne - Empire disponíveis para reserva em nosso site. A reserva desses quartos pode ser cancelada até poucos dias antes do check-in, dependendo da política de cancelamento da acomodação. Confira a política de cancelamento desta acomodação para conhecer os termos e condições exatos.
Serviced Apartments Melbourne - Empire dispõe de piscina?
Sim, o local dispõe de uma piscina interna.
Animais de estimação são permitidos em Serviced Apartments Melbourne - Empire?
Animais de estimação não são permitidos, mas animais de serviço são aceitos.
Serviced Apartments Melbourne - Empire dispõe de estacionamento no local?
Sim. As opções de estacionamento no local incluem uma garagem.
Quais os horários de check-in e check-out em Serviced Apartments Melbourne - Empire?
Horário de início do check-in: 14h. Horário de término do check-in: 23h. Horário do check-out: 10h.
O que eu posso fazer em Serviced Apartments Melbourne - Empire e nos arredores?
Serviced Apartments Melbourne - Empire tem uma piscina interna e uma academia.
Serviced Apartments Melbourne - Empire dispõe de uma cozinha padrão ou uma cozinha americana?
Sim. O local oferece uma cozinha americana que também inclui um cooktop, um fogão e talheres/pratos/utensílios de cozinha.
Como é a área em que Serviced Apartments Melbourne - Empire se localiza?
Serviced Apartments Melbourne - Empire fica a uma caminhada de 4 minutos de Estação Melbourne Central e 2 minutos de Melbourne Central.
Avaliações
Avaliações sobre Serviced Apartments Melbourne - Empire
6,6
Bom
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
7,4
Limpeza
8,6
Localização
6,0
Serviço e funcionários
7,4
Condições e instalações da propriedade
Avaliações
Avaliação verificada
10/10 - Extraordinária
23 de nov. de 2017
City apartment
The apartment was nice and spacious. Everything worked properly. It's the perfect place if you're staying for more than a week. You have your own little kitchen and the comfort of a separate bedroom and living room.
Avaliação verificada
2/10 - Insatisfatório
27 de abr. de 2023
I followed all the protocols to get the keys and got no response from Empire Apartments. After multiple attempts to contact them I ended up having to seek alternate accommodation. I spoke with lastminute.com who were very helpful and got they me a full refund.
Avaliação verificada
2/10 - Insatisfatório
3 de abr. de 2023
Could not access property. Accommodation was fraudulently listed and uncontactable, lastminute has been no help and will not issue refund without soeaking to the property owner, whose emails and calls are not answered for months.
Avaliação verificada
2/10 - Insatisfatório
23 de dez. de 2021
Host took my security deposit and did not respond, I had to book another property.
Do not ever pay any security deposit via bank transfer.
Avaliação verificada
2/10 - Insatisfatório
19 de jul. de 2021
Unprofessional and unethical
Avaliação verificada
2/10 - Insatisfatório
19 de jul. de 2021
They request a deposit but they do not refund it. Also they advertised the property with wifi but there was no wifi. I think it is bad for Wotif's reputation to have dodgy operators like this on their listings.
I left the property on 29/06/21, emailed them on 2/07/21 requesting the refund and got no reply, called on 15/07/21 and spoke to Rae who took my bank details and said that I would be paid within 24 to 48 hours, I then called again today and spoke to Janty. I am not sure if that was his name because when I asked him to spell it he said he couldn't spell it and when I asked to speak to a manager he said there were none. He also said he couldn't do anything to assist with my refund today because the system was down.
Avaliação verificada
4/10 - Aceitável
19 de jul. de 2021
Broken dishwasher and microwave. 1 pot with no handles for cooking. Furniture grubby. Apartment stayed in wasn’t the one advertised
Avaliação verificada
2/10 - Insatisfatório
7 de jul. de 2021
There was nothing to like as we got given the wrong key and my family slept in the foyer for the first night. Then were forced to pay $310 for a locksmith to get in the room but couldn't leave as we couldnt lock it. Still waiting on our bond and locksmith refund and i have since discovered this is a scam thats been going for sometime now and Wotif will not help resolve this for me or try to prevent it happening to anyone else
Avaliação verificada
6/10 - Boa
6 de jul. de 2021
Great location, close to city sites and lots of eateries. The apartment building had a lovely pool that the kids loved using.
Avaliação verificada
2/10 - Insatisfatório
4 de jul. de 2021
WORST APARTMENT I HAVE EVER STAYED AT!!!
Customer service is non existing.
From the broken oven, mattress on the floor for a bed, to a broken bathroom tap and electrical cord running across the kitchen sink to operate the fridge, just to mention a few.
This apartment should not be available to hire and I will be putting in a formal complaint and asking for a full refund.
This apartment is dangerous and needs some maintenance done ASAP before being available to hire.
If they allow these noticeable things not to be kept maintained, what else do they let slide?
WILL NEVER STAY AGAIN!!!
Avaliação verificada
2/10 - Insatisfatório
29 de mai. de 2021
Mouldy kitcken utensils, fire/smoke detector covered in plastic bag. Pubic hairs in the shower. Filthy floors, unit not clean, it looks like it hasn't for a long time. Chipped crokery with limited cutlery for 2 people. Dishwasher full of stinky stagnant water. Not working. Fridge leaks and washing machine floods. No in house service. In the 15 days of stay no return email and calls. Building is good but this owner of this apartment couldn't care as long as you have paid the money then you get the key to unit not fit for humans to stay in. I just wish I could display the photos I took of this unit. It would make you sick in the stomach.
Avaliação verificada
2/10 - Insatisfatório
26 de mai. de 2021
Apartment was filthy and completely unacceptable. We arrived late in the evening and had no choice but to stay the night. We called the next morning and after complaining they moved us to another apartment at Eporo which was great. No wifi in either apartments however which was frustrating. Would recommend Eporo.
Empire apartment had no working fridge, stank of cigarette smoke, gaps in windows made the room freezing, broken bed frame in one room so the mattress was on the floor. There were burn marks on the comforter and sheets and the dining table and they reeked of cigarette smoke. I could go on, but that was the main bit. They stated they fired the cleaner after being notified by us of how bad it was, but how any other guest stayed there without complaining is a mystery.
Overall the customer service representative was helpful, and the rest of the stay at Eporo was good.
Avaliação verificada
2/10 - Insatisfatório
15 de mai. de 2021
The condition of the property was terrible... there was a fridge in the hallway on a trolley ready to be moved out, a broken television screen on the floor, the bedding was dirty, kitchen tap did not work, the dishwasher was making a beeping sound all night, heavily damaged walls, disgusting shower, old printers and rubbish on the balcony... the list goes on. It was late by the time I checked in so there was no option but to stay here, however it was most definitely the worst hotel/apartment that I have ever stayed in & the pictures online were not even remotely close to what I encountered. Would never recommend.
Avaliação verificada
2/10 - Insatisfatório
12 de mai. de 2021
Condition of apartment was appalling. Walls had patch marks, couch had huge water stain marks, table was wobbly. Furniture looked like it came out of hard rubbish. Comforter layer was too small for bed. No antenna cable or internet on tv making it useless.
Stained sheets were the last straw, we left without staying the night.
Avaliação verificada
4/10 - Aceitável
3 de mai. de 2021
The apartment was close to shopping and public transport .Right in the centre of the CBD. There was plenty of room for our family of 4. Didn't like: the dishwasher was broken and was full of stagnant water and dirty dishes, the bedding 1 double bed only had a single quilt there we're no covers on the quilts and they were paper thin, A cutting board had been left in the cupboard with mould all over it, and for a family of 4 there was only 2 forks in the cutlery draw. Communication was all but non-existing emails went un-answered and phone calls constantly went to message bank. The Wi-Fi didn't work and the washing machine leaked all over the bathroom floor. Finally there was a plastic bag covering the smoke detector in the living room.
Avaliação verificada
2/10 - Insatisfatório
3 de mai. de 2021
A nightmare to deal with & NOT clean
At the very last minute Empire changed my booking to another 1 of their properties at 108 Australia. The operator on the phone was most rude while swearing at me. They were difficult to deal with, the accommodation they sent us to was filthy dirty with hairs in the bed, no cord to the wifi modem and NO pots to cook with.
Avaliação verificada
6/10 - Boa
24 de abr. de 2021
Unhygienic Apartment
There was no communication at all.
Bed linen was really dirty and stained (refer to pic attached)
There were lights bulbs missing (refer attached).
No internet provided.
Avaliação verificada
2/10 - Insatisfatório
19 de abr. de 2021
Not very clean “serviced” apartment
Although the name mentions that it’s a service apartment, there is no service whatsoever. I booked for 7 days but the description tells us that the service would only be provided when booked for more than 7 days. There were not enough toiletries proved for even 2 days. Since there was no communication from the reception, we had to get our own. Also there was no internet provided.
The room was not in a very clean condition- there were crumps still in the floor.
Please save your money and book elsewhere!!
Avaliação verificada
6/10 - Boa
18 de abr. de 2021
The property was ok but clearly not loved. The walls had been touched with an in matching paint so it looked scruffy. The furniture was cheap and scruffy. We had no wifi which meant we couldn’t use the tv at all (not even free to air) despite numerous emails, which were never answered and phone calls where they said they would send someone and never did. They changed my hotel on me which I only found out about after receiving an email thanking me for my stay days before we were due to check in. We couldn’t use the amenities because of covid. Car parking cost me a fortune because all my answers I received were very vague. There was only 1 fork and no bowls in the room. Luckily I didn’t pay much otherwise I would have been furious
Avaliação verificada
6/10 - Boa
17 de abr. de 2021
I found this experience very difficult in regards to communicating when I needed directions.
There is no assistance at all when you call the number provided unless you are interested in leaving a message if you want to purchase an apartment
I will not be using Wotif again.
Avaliação verificada
2/10 - Insatisfatório
15 de abr. de 2021
DO NOT BOOK THIS APARTMENT. We thought we had booked it for the Easter long weekend but were told on arrival that the apartment had been vandalised by the previous guest and that we would be moved to a alternative apartment with similar specifications. Upon arriving at the alternative apartment, the Eporo, we found the place to be FILTHY with disgarded tissues and band-aid wrappers in drawers, and dark brown and red stains on the carpets in several rooms. When we contacted the apartment owner we found ourselves connected to a booking agent based in South Africa who could not organise cleaning or for any alternative apartment. We have raised this issue with Expedia and are waiting on our refund. DO NOT BOOK HERE. They are using 'bait and switch' tactics to leave you stranded upon arrival.
Avaliação verificada
6/10 - Boa
6 de abr. de 2021
Not Clean and unsafe
Extremely run down.
I think the cleaner is only making the beds.
When was the last time the owner saw their property? The walls were a complete mess, pet hair all over the furniture, all surfaces were grimy, and no working smoke alarm with exposed light fittings.. It doesn't even make safety standards. Never again.
The only positive was the location, but next time I'll find it elsewhere.
Avaliação verificada
2/10 - Insatisfatório
17 de mar. de 2020
You cancelled my booking at the last minute - not impressed
Avaliação verificada
10/10 - Extraordinária
23 de fev. de 2020
The apartment was clean, spacious and close to great public transport and all the other amenities.very safe building. Quiet even though we are in the city.
They had no parking or luggage storage. We had to go to another building to get our keys. The lady who gave the keys was friendly.
We couldnt use the pool or gym due to corona virus scare, which we understand.
However i chose this place because our family could use these facilities.
I would still recommend this apartment to anybody who wishes to stay in the heart of the Melbourne city for a reasonable price.
Avaliação verificada
4/10 - Aceitável
21 de fev. de 2020
The property was in a great location. Unfortunately not the location that I booked at. I booked an apartment at their A Becket Street location which had a gym and a pool. However, instead they put me in an apartment on La Trobe which had No gym and No pool. One of my criterion for selecting the apartment when I booked was to have a gym. So this was disappointing.
But what was really bad, was they didn't bother to tell me the address. They gave me the key and I found out I was standing outside the wrong building when the key wouldn't work