Upon check-in, I was informed of an additional $100 charge, described as a ādeposit,ā though elsewhere itās referred to as a āmandatory cleaning fee.ā It would be more transparent to simply include this in the room rate. Whatās more frustrating is that the fee seems unjustified considering the condition of the room.
There were visible stains on the pillowcases, the bed wasnāt properly made, and the bathroom towelsāsupposedly cleanāhad stains and even someone elseās hair on them. The ābath matā was literally just a towel cut in half, and the pillows felt like they were stuffed with old toy filling.
Iām honestly not sure what the cleaning fee is supposed to cover, because the room was far from clean when I arrived.