4/10 - Razoável
17 de set. de 2025
Frustrating and poor communication makes it bad
Lets start with the good:
Nice place, clean, large, good kitchen, nice couch, private and quiet. Small balcony but overlooked the water and old town. Location was not bad - not walking distance to anything but not far from bus line and had a washer and dryer.
The bad - EVERYTHING else
Even though I “paid” on Hotels.com I apparently did not and they had me pay through their portal separately - and it was so poorly communicated and last minute they ended up cancelling my reservation and I had to rebook.
I “prearranged parking” but that all went away when it cancelled so had no place to park.
Communication was VERY bad - key pickup on a street with no parking, crude written directions to the actual apartment not near there - that were wrong, poorly written, and no clear way to get luggage to the apartment (not even temporary parking - entrance on a busy street no garage).
Took a day to get parking arranged and same issue - VERY poor directions, had to message them 5 times to get the parking, and it was 5 buildings away from the apartment.
Bed was hard, only two pillows (had to buy our own) - NO amenities (soap, shampoo etc). And shower could not be contained in the shower - leaked all over the entire bathroom for every shower.
It was a good deal but definitely not worth all the frustration and difficulty. In particular having to carry luggage up three flights of stairs in the rain was bad. I would definitely not book this again.
David
David, viagem de 3 diárias
Avaliação de hóspede verificada da Hoteis.com
