2/10 - Insatisfatório
27 de out. de 2025
I’ve been to this hotel before and I can say that this is the worst stay I have had here, to begin I called the place and asked for early check-in. They said yes to come in at a certain time after I show up early because they accommodated me to getting an early room if I came at the time they told me. I show up and they tell me no there’s no rooms available. You have to wait till check in, I told them you guys told me to come early. They said oh I don’t know who you spoke with sorry. I waited in the lobby for a bit and got back in line to check in at regular check in time for them to tell me oh sorry you’re gonna have to wait longer cause we have no available rooms. Keep in mind I reserved my room about two months ago, so how is it not ready? After they checked me in, I went to my room and my toilet is clogged. There is no phone in the room so I can’t even call Maintenance to fix my toilet. I go downstairs and ask the workers and they didn’t do anything about it. they said they would send someone but nobody came until the next day. I had to use other family members bath room that were in the same hotel.
Linda
Linda, viagem em família de 1 diária
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