Verificada
8/10 - Muito boa
21 de nov. de 2019
Good location
Overall, a good place to stay in Auckland CBD with great views out to the harbour. Very comfortable bed and the room was nice with thoughtful touches.
A couple of "not geat" things include "check-in" or "key collection" where a random guy was sitting at a tiny little table at the Luggage Office Hotel. He swore in front of us because his phone rang while he was trying to give us our key (which was only him looking through 4 envelopes for my name). It was very weird and not the kind of service you would expect when paying $600+ per night.
We did find the main bathroom very small for a 2-bedroom apartment where 5 people were staying.
I did have a lot of issues once I had booked, having chosen "pay at hotel" I was actually charged 41 days before check-in including credit card fees and a bond (as per their apparent policy but not what I booked through hotels.com), I did receive a refund for the credit card fees and deposit but still had to pay the total sum 41 days in advance.
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