2/10 - Insatisfatório
1 de abr. de 2025
I will start by saying that we visited the property a day before our scheduled reservation to see exactly where we would be staying and received a cold welcome from the owners, husband and wife. The property itself is very beautiful and the staff are friendly and helpful. However, because of the treatment of the owners, what we thought would be a peaceful stay, ended up not being nice at all. After our second night, there was a misunderstanding about how many nights we had booked and rather than calmly discussing with us to resolve, the wife (chef) became aggressive with me and began screaming at me. At that point, my husband and I promptly left the property. I hwe would be staying, the owners wife, who is also the chef, literally screamed at me instead of respectfully discussing the situation and seemed to have no control over her emotions. We guess that because we are black Jamaicans and are not perhaps the preferred European cooking show guests is why we received that treatment. I am certain European guests would not have experienced the treatment we received but would have been dealt with differently. The treatment of the owner ruined the entire experience.
Jennifer
Avaliação de hóspede verificada da Expedia
