I booked at one property and when I go there, there was a sign on the door sending me to the hotel next door. The room I was given wasvery dirty, had only one working light in the room. Also, the bathroom had mold and the room was generally falling apart. There were zero towels in the room. Went to teh reception 3 times before someone slide 3 towels through a hole in the window at the FD desk. No hand towls, wash cloths, bath mat, just 3 towels. There were people walking and talking around the property all night. I couldn't call the FD because there was no phone. I don't know how to discribe the feeling of this place other than to say that I was shocked.