2/10 - Insatisfatório
16 de jun. de 2025
This was the worst night in a hotel we have ever spent. They put us in a room that was so small we almost couldn't function. Then when they found out the television didn't work they said oh it must be the remote but the remote worked the TV said that there was no service. When I told him that it kept flipping through about 10 different Keys saying he didn't have anything else, and finally said okay you can go into room XXX. Neither refrigerator had a freezer that was defrosted. They were so iced up you couldn't put anything in the freezer. There was noise all night long from above and slamming doors in the halls. The bed was extremely uncomfortable I felt like I was on a Lumpy board. I was up by 4:00 and we were out and on the road as soon as possible. This was the first time there were absolutely no amenities. No shampoo or conditioner, no hair dryer and only one washcloth, one towel and one hand towel. This room had two queen size beds so why they thought one of each was enough I will never know. The person at the desk on check-in was about as close to rude as possible. Fortunately, the person in the morning was much better and left me feeling better than the one in the night time. The TV in the second room worked but the remote did not and everything had to be done by a toggle button underneath the screen. It was quite a challenge but at least I could watch television. I have a photo of the toilet showing the chips in the seat. This program will not let me upload.
Tina
Tina, viagem em família de 1 diária
Avaliação de hóspede verificada da Hoteis.com