2/10 - InsatisfatĂłrio
29 de jul. de 2025
HORRIBLE - STAY AWAY!
TERRIBLE TERRIBLE STAY. Please, for your own sake, avoid this hotel at all cost. I booked the Premium Suite, which was supposed to have âsound isolated wallsâ and it turned into a nightmare. They have a water pump that shakes the rooms every 10 minutes, and even so, we only had hot water for 5 min at a time most of the time. For 4 whole days and nights they had active constructions next door with guys with jack hammers, and we could hear the people talking through these super thin âsound isolated wallsâ. The internetâs wifi is so restricted that we were unable to work our day jobs properly. The âsmartâ TV was so cheap and old that the smart functions were completely unusable. The advertised âbicycle rentalâ isnât there, and when asked about it they were going to âget back to me about thatâ, which they never did. I all these cases we complained to the hotel staff without they being able to do anything proper about it and when I asked then to address the manager about this, I never got an answer. I was never asked how my stay was or if they could compensate me in any way, and in the end they rejected it in general. Please do yourself a favor and do not ho to that hotel. It looks good at first, but itâs a door yo misery. - A frequent traveler.
Thor
Thor, viagem de 15 diĂĄrias
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