Our stay was good,(room clean) The hotel?!? This was the last time I’ll stay at Showboat.The staffing is horrible!(and not one of them were polite).You go to the front desk to get clean towels etc..Went for toiletries. She had me counting the # of people I had with me at 3am I asked for toilet tissue, She said ‘for all 5 rooms “yes, all 5”. What did she give me? 3 rolls! The last 2 days, the elevators were on some scary stuff. I’m glad we left the day we did. By then 2 of the doors not opening all the way. STILL going up some, after the doors open. Also any parents of teenage boys, just a fyi. My nephew, 15 year old typical teenage boy(pants NOT sagging, no hoodie or mask on, anyway, him, my daughter and her friend, coming in, they stop him, wanting his room key and asking him questions. My daughter tells him, come on, we’ve never had to do that before, let’s go get my dad, they walk off. When he went down to go get something to eat, approached again. Now I’m sure, not all teenage boys will have the same experience. I’m just letting you know of MY experience. Now there was a security guard named Robert, working the overnight shift on the front desk end. He was AMAZING. So polite, pleasant, helpful. He needs to train the front desk on customer service. Our interactions with him were very pleasant. Now on the other end by the arcade there are 2 guards, I do believe profile and are very rude.