2/10 - Insatisfatório
28 de jul. de 2025
Ballys Hotel and Casino
July 26, 2025 Rm.411
I reserve a room at Bally's to celebrate my husband birthday and the Casino experience thinking this was a 4 star hotel more like Motel 6. We arrived, no room available, waiting for room to be cleaned. Paid $347 for a 1 night stay. Bally's Hotel and Casino is a ripped off. Please everyone check the reviews before book with this hotel. Had to wait 45 minutes or longer. Public restrooms in the lobby both men and women had 8 stalls but 1 working, thats not a good look.
Then we go to our room. This is what a 4 star hotel experience, thats false advertisement. Carpet has 2 large size stains. The room had a smell. The decorative chair was faded. The bed had no blanket. We requested a blanket, we got bedspread with big hole and parts coming unrivaled.Just unacceptable. We called for front desk to get better service, they stalled. About hour later, housekeeping came with another bedspread. Since the hotel was fully booked, we could not changed rooms.They ignored us with what we requested, even to talk with management, kept transferring us back to front desk. That's not professional, nor the hotel. Then all these taxes, ridiculous, swindling people out their money. Never again we will stay there!!




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