Hilton Houston Westchase

The overall stay was ok. However, There were a few issues. The a/c wasn’t working that well in the room, it seems that the complimentary water had been previously opened, there was trash in the trash can from the previous occupant(s), my room did not have a refrigerator, and the ice machine on the floor I occupied was not working without warning.

We were giving a different room type than requested upon check in. Roach infested. I found a dead roach on the wall in this room and the bath tub was clogged. The front desk said they were unable to change my room until the next morning and didn’t even acknowledge the issues I had. Not only did I see a roach in the room but I’ve actually seen another one crawling on the wall behind the front desk. I can’t make this up. This is insane. It’s like they know and don’t care because she had nothing to say about the roaches. Also, For some reason it was hard to find parking close to the entrance during my stay. I’m not sure if there were many events going on but I had to park by the restaurant of the hotel for must of my stay. I wouldn’t recommend staying here unless you just need something quick and okay with dealing with roach infested rooms. The only good think is that the room prices were cheap during the stay and in good distance to majority of everything in houston

Nice rooms for a good price

Won’t recommend to family or friends

Amazing stay